What safeguards are in place?
Summary
HeartStamp uses multiple layers of safeguards to help prevent the generation of harmful, offensive, or inappropriate content.
When This Applies
- You’re curious about how content is moderated
- You want to understand how HeartStamp ensures safe outputs
- Your prompt or design was rejected or flagged
- You’re evaluating platform safety before using it
How Safeguards Work
- All card generation requests are processed through AI safety filters before an image is produced
- Prompts are evaluated to ensure they comply with our content guidelines
- Requests that violate our policies are automatically blocked
These safeguards help maintain a safe and respectful experience for all users.
What Happens Next
- If your prompt meets our guidelines, your design will be generated as expected
- If your prompt is blocked:
- You may be asked to revise your request
- You can adjust your prompt and try again
Important Notes
- Not all prompts will be eligible for generation
- Content that is harmful, offensive, or inappropriate will not be allowed
- Safeguards are continuously evolving to improve accuracy and safety
- If something doesn’t seem right, you can contact support for help