How do I reset my password
Summary
If you’ve forgotten your password, you can reset it in just a few steps using the “Forgot password?” option on the Sign In page.
When This Applies
- You can’t remember your password
- You’re unable to sign in
- You want to update your password
- You’re experiencing login issues
How to Reset Your Password
- Go to the Sign In page
- Click “Forgot password?”
- Enter your email address
- Check your inbox for a password reset email from HeartStamp
- Click the link in the email
- Set your new password
What Happens Next
- Once your password is reset, you can sign in with your new credentials
- Your account and saved designs will remain unchanged
- You’ll regain full access to your profile
Important Notes
- The reset link may expire after a period of time
- If you don’t see the email, check your spam or junk folder
- Make sure you’re using the correct email associated with your account
- You may need to request a new link if the original expires