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How do I reset my password

Summary

If you’ve forgotten your password, you can reset it in just a few steps using the “Forgot password?” option on the Sign In page.

When This Applies

  • You can’t remember your password
  • You’re unable to sign in
  • You want to update your password
  • You’re experiencing login issues

How to Reset Your Password

  1. Go to the Sign In page
  2. Click “Forgot password?”
  3. Enter your email address
  4. Check your inbox for a password reset email from HeartStamp
  5. Click the link in the email
  6. Set your new password

What Happens Next

  • Once your password is reset, you can sign in with your new credentials
  • Your account and saved designs will remain unchanged
  • You’ll regain full access to your profile

Important Notes

  • The reset link may expire after a period of time
  • If you don’t see the email, check your spam or junk folder
  • Make sure you’re using the correct email associated with your account
  • You may need to request a new link if the original expires