FAQ: What if my printed card has an error?
Before checkout, you’ll be able to review and approve your card—so it feels just right.
However, if your card arrives with a printing issue, damage, or the wrong design, we’ll make it right.
Contact us with your order number and a photo of the issue, and we’ll review it and help resolve it as quickly as possible.
For full details on reprints and refunds, see → https://help.heartstamp.com/en/what-if-my-printed-card-has-an-error
However, if your card arrives with a printing issue, damage, or the wrong design, we’ll make it right.
Contact us with your order number and a photo of the issue, and we’ll review it and help resolve it as quickly as possible.
For full details on reprints and refunds, see → https://help.heartstamp.com/en/what-if-my-printed-card-has-an-error